Director of RelationsBoy
Front of house. The host who cares the most. The first face that will feel like a friend, not a concierge. If something is happening during your week — a dinner, a boat trip, a story that's about to be told — Boy is usually the one who started it.
Director of OperationsRaymonde
Boy's sister. The machine behind the magic. Housekeeping. Guest experience. The reason every detail works. She also takes the golden-hour photos you'll see of yourself later.
Bookings · Coconut CartelBritt
The first person who reads your application. She filters who's a fit. If you're on the island, you got through her. Britt also keeps the recipe for Tommy Coconut Curaçao Rum, which isn't sold in stores.
TransportJeremiah
The first face you'll see when the plane door opens. The car is clean, the music is right, the Must Life ends at his passenger door.
The BoatCaptain Magic Mike
One day of your week belongs to the ocean. Mike runs it. His number stays in the family, and his day is the one most guests tell their friends about when they get home.
The GeekT-Cam
Internet. Systems. Anything with a screen. If something digital is going wrong, T-Cam already knows and is halfway to fixing it. If it's already working, he'll find something else to worry about. Dramatically.
The GringoCameron
Raymonde's partner. American by background, islander by adoption. Co-leads snorkel days.
CaptainHerbert
Herbert knows the Spanish Water channels, the mangrove routes, and the exact spot where the sun hits the reef at noon. Ask him where he's taking you. He'll smile and tell you when you arrive.
The HandsClaire
She comes to you. Deep tissue, lomi-lomi, or the kind of slow massage that only exists because you're on vacation. Claire has been working with Tommy's guests long enough to know what a Must-Lifer carries in their shoulders before they say a word. She'll find it anyway.
DivemasterJulien
First dive or fiftieth — Julien reads you correctly inside thirty seconds. Beginners get calm water and a story they'll tell for years. Certified divers get the reef or the wreck the morning calls for.
MacGyverJuan Carlos
Ain't a problem Juan Carlos can't fix. Already with the family for 15 years.